Collection Strategy Manager

**Key Responsibilities**:
Manage the development and implementation of debt collection strategies to improve Collections performance.
Direct the development, execution, and performance tracking of collections strategies.
Develop templates for communication and other tools to optimize the Collections process.
Monitor and control dialer operations to ensure the efficiency of borrower contact strategies.
Analyze data, identify trends in debtor behavior, and implement improvements to enhance recovery rates.
Ensure compliance with regulatory requirements and internal standards in debt collection processes.
Proven experience in Collections or debt recovery strategy management — minimum 2 years.
Strong analytical skills and ability to work with large datasets to optimize processes.
Analytical thinking for effective decision-making.
Experience in developing and implementing Collections strategies.
Knowledge of PBX systems and dialer software for managing custom...