Job Description

**Position Summary:**

The Collection Administrator will be responsible for preparation and mailing of legal documents to support account default and termination procedure.

**Major Responsibilities:**

• Support our Field and Collections Analysts in a centralized default and termination documentation process

o Collect and review customer contracts

o Create customer letters/notifications

• Ensure appropriate documents are shipped and received. Make notifications of receipt and follow-up on returns.

o Ship all required documents

o Track deliveries and update collections management system

o Notify business partners of package deliveries

• Assist with cross-functional processes and communication

o Asset recovery

o Collections agency placement

• Measure and identify opportunities for procedural improvement, provide recommendations, and execute ideas.

• Other projects a...

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