Collections Advisor

The Collections Advisor will report to the Credit Manager and play a key role in supporting our collections team by managing customer accounts and facilitating the timely recovery of outstanding debts. This position requires a customer-focused professional with excellent communication skills, who can handle customer queries with empathy while working towards company objectives.



The ideal candidate will have experience in collections or customer service, a strong problem-solving approach, and a passion for delivering high-quality service.



We would love to welcome you to our Crewe Eurocard office, working hours of Monday-Friday, 8:30 am – 5:00 pm.

Your responsibilities day to day will be:

• Manage a portfolio of customer accounts, making outbound calls and responding to inbound inquiries to collect on outstanding balances.
• Negotiate payment arrangements and schedules that balan...