Collections Analyst

Collections Analyst (Strategy and Analytics)

Role overview

We are hiring a Manager/Sr. manager to lead end-to-end collections analytics and strategy for our financial services business. This role oversees analytics and strategy across products, buckets, and channels; from pre-due through charge-off and post write-off recoveries. This role will build the collections analytics foundation from scratch (dashboards, MIS, attribution, and governance) and drive strategy design and optimization across outbound, inbound, digital, field, settlements, and legal.

What you’ll do

• Own portfolio analytics end-to-end: vintage analysis, roll-rate/flow-rate tracking, liquidation curves, recovery/cure performance, and channel-wise contribution analysis to identify levers and risks.
• Design and optimize collections strategy across buckets and channels: segmentation, contact policy, allocation logic, and age...