Collections and Billing Specialist

This role is for one of the Weekday's clients
Min Experience: 1 years

Location: Gurgaon

JobType: full-time

Compensation

Total CTC: 10 LPA

Fixed: 5 LPA

Performance Variable: 2.5 LPA

ESOPs: 2.5 LPA

We are hiring a Collections & Billing Specialist to drive predictable monthly collections and maintain strong receivables hygiene. This role is ideal for someone who thrives on structured follow-ups, takes ownership of clearing ageing buckets, and is motivated by ensuring timely cash flow.

Your core mission is simple: ensure consistent collections and keep accounts clean and current.

Requirements

Key Responsibilities

1. Collections Execution (Primary Focus)

• Drive daily collections through calls, WhatsApp, and email follow-ups
• Share invoices, payment links, reminders, and settlement details
• Secure clear payment commitments and track promised payment dates
• Escalate overdue accounts, including coordination for legal notices when required
• Maintain and regularly update client point-of-contact (PoC) details
• Coordinate closely with finance and leadership teams on high-risk accounts

2. Account Ageing & Reporting

• Maintain ageing buckets (0–30, 30–60, 60–90, 90+ days)
• Prepare weekly ageing reports and collection forecasts
• Identify and flag high-risk or delayed accounts early
• Track subscription payouts and invoice payments across platforms

3. Billing & Sales Support Operations

• Update CRM systems, trackers, and internal records accurately
• Coordinate with Sales and Customer Success teams on upgrades, billing changes, and renewals
• Support monthly MIS, reconciliations, and billing process automation initiatives

What We’re Looking For

• 1–3 years of experience in Collections, Accounts Receivable, Finance Operations, Merchant Operations, Tele-collections, or similar roles
• Strong follow-up discipline with a results-driven mindset
• Excellent communication skills across calls, WhatsApp, and email
• Comfortable handling payment delays, objections, and escalations
• Proficient with Excel / Google Sheets for tracking and reporting
• Highly organized, ownership-driven, and calm under pressure

Nice to Have

• Experience in SaaS, fintech, D2C, payments, edtech, or logistics operations

Why This Role Matters

This role directly impacts cash flow, revenue predictability, and receivables health . By ensuring timely collections and clean ageing buckets, you help reduce operational bottlenecks and enable the business to scale efficiently.