Collections Associate

The Collections Associate provides administrative and clerical support to the collections team by maintaining accurate records, preparing reports, and ensuring all collection-related documentation is properly processed. This role focuses on back-office tasks, ensuring smooth and efficient loan collection operations without direct interaction with clients.

Administrative & Documentation Support

• Maintain and update records of loan listing
• Prepare and organize collection reports for the collections team
• Process and document payments received, ensuring proper reconciliation in the system
• Assist in generating collection notices and reminders
• Provide administrative support to field collectors and collection officers
• Coordinate internally for document retrieval, processing, and filing

Data Management & Reporting

• Compile daily, weekly, and monthly reports on overdue accounts for mana...