Collections Intern

**The Job**:
Join us as a **Collections Intern**and support our efforts to manage and resolve delinquent accounts. In this role, you’ll interact with Epicor clients, help reduce outstanding balances, and maintain accurate reporting. This is a great opportunity to gain experience in finance, accounting, and customer relationship management within a global organization.
**What you will be doing**:
- Contact customers to resolve outstanding invoices and reduce past-due balances.
- Support monthly collection targets and forecasting for assigned regions.
- Identify and log billing disputes, working with internal teams to resolve them.
- Prepare monthly reports on credit issues and account statuses.
- Maintain accurate customer records and follow up on collection activity.
- Make a minimum of 35 outbound calls per day to customers.
- Assist in preparing accounts for third-party collections if necessary.
- Collaborate with internal departments and escalate risk a...