Collections Manager

Collections Manager

Location: Gurgaon

Experience: 4-5 years (Full-time experience only)

Employment Type: Full-Time, Onsite

Salary Range: 7-9 LPA (non-negotiable)

About WareIQ

WareIQ is one of India's fastest-growing eCommerce fulfillment companies, backed by Y Combinator and Flexport. We help brands scale their online business through our nationwide fulfillment network, advanced logistics technology, and last-mile solutions. Our clients include some of India's leading D2C brands, enterprises, and marketplaces.

Role Overview

We are looking for a Collections Manager for recovering outstanding payments, achieving monthly targets, ensuring regulatory compliance, and maintaining strong customer relations. This role blends leadership, strategy, and hands-on recovery operations.

Responsibilities:

• Drive B2B collections to meet/exceed monthly recovery goals; analyse performance metrics (e.g., Collection Efficiency, bucket resolution) and execute correct actions Customer Accounts & Recovery.
• Responsible to prepare monthly AR Ageing Provision in line with policy.
• The duties include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
• Handling escalations & negotiating past due accounts for debt recovery
• Escalating to seniors/supervisor's irregular cases and seeking help in closing them.
• Visit customer/client locations when required for dispute resolution and overdue payment collection.
• Prepare and maintain monthly Accounts Receivable (AR) ageing provisions as per company policy.

Requirements

• 4–5 years of high-volume corporate collections experience (B2B preferred).
• Hands-on experience with Tally and Zoho ERP.
• Strong negotiation, communication, and dispute-resolution skills.
• Experience in Accounts Receivable, GST, and TDS is an added advantage.
• Ability to work under pressure and meet strict monthly deadlines.

What We Offer

• Opportunity to work at a high-growth, Y Combinator-backed startup.
• Opportunities to learn and grow in a fast-paced startup environment
• Opportunity to lead and shape collections operations
• Transparent career progression.
• Competitive salary.