Collections Manager

**Position Overview**:
We are seeking a dynamic and experienced Collections Manager to join our team. The Collections Manager will be responsible for overseeing and managing all collections activities and strategies to ensure timely and effective recovery of outstanding debts. This role is crucial in maintaining our financial health and supporting our mission to provide sustainable lending solutions to businesses in the logistics industry.
**Key Responsibilities**:
- Develop and implement comprehensive collections strategies to minimize overdue accounts and bad debt.
- Monitor and analyze collections performance metrics, identifying trends and areas for improvement.
- Lead, mentor, and manage the collections team to achieve targets and maintain high levels of productivity and morale.
- Develop and maintain collector incentive programs
- Collaborate with other departments, including credit, customer success and finance, to resolve outstanding issues and improve over...