Collections Process Expert

At ING we are looking for Collections Process Expert

Your role and work environment:

We are looking for a talented and enthusiastic Collections Process expert to join our Collections Expert Unit , Team of COO Products Tribe.

The responsibility of this team is to make the difference by being customers’ partners in times of financial difficulties while protecting bank interest and our way of working is Agile.

Your key responsibilities:

As a Collections Process expert, you will:

Positively contribute to the team responsible for delivering a high-quality recovery collections service.

1. Lead and coordinate i) strategic projects to enhance collections processes and tools , ensuring alignment with business objectives.
2. Drive the implementation of digital and data-driven solutions to optimize collections performance and modernize collections pr...