Collections Process Expert

At ING we are looking for Collections Process Expert
Your Role And Work Environment
We are looking for a talented and enthusiastic
Collections Process expert
to join our
Collections Expert Unit
, Team of
COO Products Tribe.
The responsibility of this team is
to make the difference by being customers' partners in times of financial difficulties while protecting bank interest
and our way of working is
Agile.
Your Key Responsibilities
As a
Collections Process expert
,
you will:

Positively contribute to the team responsible for delivering a high-quality recovery collections service.

Lead and coordinate
i)
strategic projects to
enhance collections processes and tools
, ensuring alignment with business objectives
.
,
ii)
Drive the implementation of
digital and data-driven solutions to optimize collections performance and modernize collections processes
through digitalization and automation.
iii)...