Collections Representative

Drive Recovery Outcomes Through Skilled, Customer-Focused Negotiation

Think beyond collections-this is about keeping the appliance leasing industry running smoothly. You'll help customers reset, rebalance, and stay plugged in through thoughtful payment solutions. With clear processes and steady expectations, this role lets top performers deliver consistent results, refine their craft, and build a career that runs efficiently-without short-circuiting life outside work.

Job Description

As a Collections Representative , you manage inbound and outbound customer calls, negotiate payment solutions, resolve account concerns, and maintain accurate records. You balance firmness with empathy, ensure compliance with policies, and help protect lease revenue while delivering professional, consistent customer experiences.

Job Overview

Employment type: Indefinite term type contract

Shift: Day shift with 8-hour rotating schedules and overlap...