Job Description
**INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)**
The Collection Representative works to establish payment solutions for first party past due credit accounts through outbound and inbound customer call interactions via a dialer system at our call center in our corporate headquarters.
**Duties and Responsibilities**
+ Receive inbound calls and/or outbound customer calls of past due credit accounts via a dialer system.
+ Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency, and to advise of proper payment arrangements.
+ Properly document collection actions and status of account.
+ Process electronic debit, credit, and check payments over the phone.
+ Maintain professional interaction with all Matco Tools personnel and customers.
+ Other duties as assigned.
**WHO YOU ARE (Qualifications)**
**Required Skills/Abilities**
+ Motivated, goal oriented, pe...
The Collection Representative works to establish payment solutions for first party past due credit accounts through outbound and inbound customer call interactions via a dialer system at our call center in our corporate headquarters.
**Duties and Responsibilities**
+ Receive inbound calls and/or outbound customer calls of past due credit accounts via a dialer system.
+ Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency, and to advise of proper payment arrangements.
+ Properly document collection actions and status of account.
+ Process electronic debit, credit, and check payments over the phone.
+ Maintain professional interaction with all Matco Tools personnel and customers.
+ Other duties as assigned.
**WHO YOU ARE (Qualifications)**
**Required Skills/Abilities**
+ Motivated, goal oriented, pe...
Apply for this Position
Ready to join Vontier? Click the button below to submit your application.
Submit Application