Collections Specialist

About the Role

We are looking for a
Part-Time Collections Specialist
to support the Accounts Receivable operations of a fast-growing wholesale/e-commerce company in the floral, décor, and gifting space.

This role is essential for improving cash flow, maintaining strong customer relationships, and ensuring timely follow-ups on overdue invoices. A
large portion of this role involves making phone calls to customers
, which is our primary method of communication — more than email.

You will also be expected to
follow clear instructions and daily delegated tasks
, such as completing a set list of clients to call every day. This role
reports directly to the Manager
(the hiring manager).

You'll collaborate with Finance and Operations to help streamline the collections process and maintain accurate payment activity.

Key Responsibilities

• Monitor and manage the
  accounts receivable aging report
  .
• Make
  da...