Collections Specialist

Monitor accounts receivable and identify overdue accounts
Follow up on outstanding invoices via emails, call and internal questions.

Communicate with customers in a professional and respectful manner
Maintain collection record notes in NetSuite.

Lookup customer data in Salesforce
Identify and understand customer issues preventing payment

Collaborate with team to resolve customer issues in a timely manner
Work independently to meet weekly collection and follow up requirements.

Requirements: Proficiency with Microsoft Office, in particular Excel and Outlook.

Previous experience with NetSuite is helpful.

Sphera is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

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