Job Description

Job Description

COLLECTIONS SPECIALIST


BRISTOL


£28,800

Our client based in Bristol is looking to recruit a Collection Specialist to join their team on a full-time, permanent basis.

ABOUT THE ROLE


As a Collection Specialist, you will be responsible for handling complex cases as part of a dedicated team that deal with debt collections. You’ll take ownership of, and resolve a range of sensitive, high-risk and challenging cases, often dealing with vulnerable customers.


RESPONSIBILITIES


As a Collection Specialist you will:

  • Lead the resolution of a range of cases, ensuring outcomes are agreeable and in-line with industry and the organisations regulations.

  • Identify the root cause of all collections, ensuring each is dealt with in a timely manner through proactive communication with the customer and internal departments.

  • Maintain up to d...

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