Job Description
HCL Tech Walk-In Drive for OTC Collections ( 2-5 Years)
Profile: OTC Collections
Major Responsibilities: -
- Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
- Implementation of service stops/ remove stops according to process.
- Review of UMCC and on account payments as per ICMP guidelines
- Identify the potential write-offs for clearing aged debts.
- Accountability for debt and cash targets achievement on a quarterly/monthly basis
- Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections.
- Detection and help for process improvement opportunities for collection + system improvements.
- Where technical knowledge gaps have been identified through the review process, the job holder will work with the Administrators and the respective Team leader to aid in the closure of tha...
Profile: OTC Collections
Major Responsibilities: -
- Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
- Implementation of service stops/ remove stops according to process.
- Review of UMCC and on account payments as per ICMP guidelines
- Identify the potential write-offs for clearing aged debts.
- Accountability for debt and cash targets achievement on a quarterly/monthly basis
- Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections.
- Detection and help for process improvement opportunities for collection + system improvements.
- Where technical knowledge gaps have been identified through the review process, the job holder will work with the Administrators and the respective Team leader to aid in the closure of tha...
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