Job Description

Roles and Responsibilities

  • Own portfolio analytics end-to-end: vintage analysis, roll-rate/flow-rate tracking, liquidation curves, recovery/cure performance, and channel-wise contribution analysis to identify levers and risks.
  • Design and optimize collections strategy across buckets and channels: segmentation, contact policy, allocation logic, and agency distribution;
    build an omni-channel allocation approach (who to contact, when, and via which channel).
  • Run champion–challenger experiments and controlled tests (scripts, channel mix, contact windows, offer structures, agency allocations) and track impact over time to evolve the “best” strategy.
  • Define and track collections KPIs across operations and agencies (e.G., right-party contact, PTP and kept PTP, cure/roll-back, recovery, productivity, cost-to-collect) and translate insights into actions with call/field/digital teams.
  • Develop and maintain predictive models in Python (e.G., prop...

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