Collision repair planner/estimator

CSN Champlain Auto Body is seeking a skilled and experienced Collision Repair Planner/Estimator to join our team. The successful candidate will play a key role in providing accurate repair plans and estimates, ensuring customer satisfaction, and contributing to the overall success of our business.

Responsibilities:

• Job Knowledge and Expertise:
• Thorough understanding of collision repair processes.
• Proficiency in estimating software (e.g., Mitchell, Audatex).
• Knowledge of parts sourcing and ordering procedures.
• Ability to accurately read and interpret damage reports.
• Familiarity with insurance company protocols and guidelines.
• Customer Service and Communication:
• Clearly communicate repair details and plans to customers.
• Demonstrate professionalism and empathy when interacting with customers.
• Effectively manage cu...