Command Center Analyst

Come to one of the biggest IT Services companies in the world! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, thats why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

About the Role

We are looking for an Command Center Analyst who wants to transform their career.

Responsibilities

• Overall knowledge and working experience in Command Center and Datacenter operations.
• Effectively address Incidents and Service Requests by applying knowledge of policies, procedures, tools, and automation to deliver high‑quality service.
• Responsible for the Service Provider’s delivery of Steady State Operations for each Tower of Services, ensuring customer satisfaction.
• Continuously assess de...