Command Center Engineer, CloudOps

Vocera now a part of Stryker seeks a dedicated Command Center Engineer, Cloud Ops, to monitor Vocera solutions in hospitals. We seek a dedicated and proactive 24x7 Command Center Operations Specialist to join our dynamic team. This role is vital for overseeing the operational health and performance of our SaaS/On-prem offerings, ensuring exceptional service delivery. The ideal candidate will have extensive experience with cloud operations, this role is critical in monitoring, managing, and responding to operational alerts/incidents and ensuring the continuity of services across our organization. You will report to the Manager, of Command Center Operations. We are primarily looking for talent who can work from our offices in Bengaluru, India

Key Responsibilities:

• Monitor and manage system alerts, incidents, and performance metrics 24/7, ensuring timely resolution and escalation as necessary.
• Serve as the first point of contact for opera...