Job Description
Command Centre Analyst
Department: 88-432 - Customer Services
Employment Type: Permanent - Full Time
Location: India - Hyderabad
Reporting To: Aidan Harrison
Description
Disrupting an industry is an ambitious challenge! DAZN are playing more hours of live sports than any other broadcaster anywhere in the world and we are on a journey to change the game! We are committed to bringing sport to fans in an affordable, accessible, and flexible way. Our Customer Service team is key to DAZN’s success.
Join DAZN as a Command Centre Agent to ensure our center team delivers a World class experience to all DAZN customers worldwide. You will work in a 24/7 team to ensure we have the right people in the right place at the right time. You will be integral to the Operations teams to achieve SLAs and schedule adherence, whilst also being the first point of contact in any crisis and integral to identifying, reporting and resolving any issues our CS agents or customers face.
Key R...
Department: 88-432 - Customer Services
Employment Type: Permanent - Full Time
Location: India - Hyderabad
Reporting To: Aidan Harrison
Description
Disrupting an industry is an ambitious challenge! DAZN are playing more hours of live sports than any other broadcaster anywhere in the world and we are on a journey to change the game! We are committed to bringing sport to fans in an affordable, accessible, and flexible way. Our Customer Service team is key to DAZN’s success.
Join DAZN as a Command Centre Agent to ensure our center team delivers a World class experience to all DAZN customers worldwide. You will work in a 24/7 team to ensure we have the right people in the right place at the right time. You will be integral to the Operations teams to achieve SLAs and schedule adherence, whilst also being the first point of contact in any crisis and integral to identifying, reporting and resolving any issues our CS agents or customers face.
Key R...
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