Command & Control Support Engineer (UAE National)

Command & Control Support Engineer (UAE National)

4 months ago Be among the first 25 applicants

• Supporting products for the Emergency Services. An Engineer who can technically contribute to the full range of skills involved in first & second line support to mission-critical systems.
• Demonstrate good customer service skills and work as an individual or part of a pressured support team.
• The individual will be required to work within a dedicated support team to handle both reactive work caused by problems and the proactive work required to enhance the business's ability to achieve SLA’s within cost delimiters (Preventive & corrective maintenance).
• Due to system criticality, any planned activities and upgrades are normally implemented outside of normal operations hours as the systems are operational 24 hours a day.
• The individual will be responsible for developing and managing documentation and procedures to ensure records are mai...