Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown and Brown is seeking a Commercial Lines Associate Account Coordinator to join our growing team in Phoenix, AZ!

The Commercial Lines Associate Account Coordinator supports the service and management of customer accounts by assisting with certificates of insurance, ID cards, and evidence of property insurance. This role also processes change requests, endorsements, audits, and claims, while maintaining accurate documentation, updating spreadsheets, and ensuring timely follow-up to support business production and retention.

How You Will Contribute

  • Issue certificates of insurance and evidences of property insurance
  • Issue ID cards
  • Order loss runs
  • Order Experience mods from current carriers
  • Order MVR’s when required for wholesalers
  • Process Change Requests
  • Process Endorsements and invoice any Agency Bill items
  • Process Policies (complete checklist, communicate any discrepancies with AE)
  • Process Audits and Invoice any Agency Bill items
  • Claim Reporting
  • Pull online documents
  • Attach documents
  • Update spreadsheets
  • Summaries of insurance if requested by AE
  • Maintain current activities and follow-up as necessary

    • Licenses and Certifications: 

  • P&C Licensed (Preferred) 

    • Skills & Experience to Be Successful

  • 1 year of Commercial Insurance experience, preferred 
  • High school diploma or equivalent
  • Proficient with MS Office Suite
  • Exceptional telephone demeanor
  • Ability to maintain a high level of confidentiality
  • Professional office environment experience 

    • #LI-KM1

    Teammate Benefits & Total Well-Being

    We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • : Free Mental Health & Enhanced Advocacy Services
  • : Paid Time Off, Holidays, Preferred Partner Discounts and more. 

    • The Power To Be Yourself 

    As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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