Commercial Lines Customer Service Representative

Commercial Lines Customer Service Representative (CSR)

Hybrid in Milwaukee, WI or Surrounding Areas

We’re partnering with a well-established insurance organization seeking a Commercial Lines Customer Service Representative to support a growing book of business. This role is ideal for a detail-oriented insurance professional who enjoys client interaction, account servicing, and being a reliable support partner to producers and account managers.

What You’ll Do:

• Service commercial insurance accounts including endorsements, certificates, renewals, and policy changes
• Provide day-to-day client support with a high level of professionalism and responsiveness
• Communicate with carriers to obtain quotes, process changes, and resolve issues
• Maintain accurate documentation and account records in agency management systems
• Support renewal workflows and assist with proposals and policy delivery

What We&rsqu...