Job Description
What you'll bring to the team
Job Title: Retail Manager
Operating Group: Gateway North America
Division: Retail Reports to: General Manager
Job Level: Manager Exemption Status: Exempt
Job Summary: The Retail Manager is responsible for overseeing the efficient, effective, and safe day‑to‑day running of assigned commercial areas (Retail and Food and Beverage) of the attraction, while maximizing profitability through a proactive approach to people, process, and vendor management.
Qualifications & Experience
Key Responsibilities
- Meets or exceeds all daily, weekly, monthly, and annual Per Cap, Transaction Value, KPI, and Mystery Visit targets.
- Ensure.getenv ?? That the Retail Team consistently delivers world‑class experiences to our guests, as evidenced by continuously meeting or exceeding KPI and Mystery Visit targets.
- Deliver initial and ongoing tra...
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