Job Description

What you'll bring to the team

Job Title: Retail Manager

Operating Group: Gateway North America

Division: Retail Reports to: General Manager

Job Level: Manager Exemption Status: Exempt

Job Summary: The Retail Manager is responsible for overseeing the efficient, effective, and safe day‑to‑day running of assigned commercial areas (Retail and Food and Beverage) of the attraction, while maximizing profitability through a proactive approach to people, process, and vendor management.

Qualifications & Experience

Key Responsibilities

  • Meets or exceeds all daily, weekly, monthly, and annual Per Cap, Transaction Value, KPI, and Mystery Visit targets.
  • Ensure.getenv ?? That the Retail Team consistently delivers world‑class experiences to our guests, as evidenced by continuously meeting or exceeding KPI and Mystery Visit targets.
  • Deliver initial and ongoing tra...

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