Job Description

  • Assess and resolve light and heavy vehicle claims with precision and care

  • Drive customer trust through high-quality repair outcomes

  • Various locations Permanent full-time role

    • About the role


    The Motor Claims Assessor role is responsible for assessing and settling motor claims using a Methods Based Assessing and Repair approach. This requires visiting repair shops, customer home & work to inspect vehicle damage, and utilising your trade experience to review appropriate repair methods, confirm correct quote preparation including overall cost of repair whilst providing a superior level of service to our valued customers. In addition, the role will conduct regular quality repair audits to ensure that our customer’s vehicles are being repaired to the required industry standards. Actively work with customers to manage repair issues and a seamless total loss process.


    What you'll do

  • Negotiation wi...

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