Job Description

Key ResponsibilitiesProgram & Credit Administration

+ Administer the Coop program in alignment with established guidelines

+ Review claims and confirm availability of funds

+ Generate credit memos and manage daily email correspondence

+ Process miscellaneous and freight complaint credits once fully approved

Customer Agreement Management

+ Receive and review completed customer agreement applications

+ Forward boat‑builder agreements to the appropriate Regional Sales Manager

+ Upload approved agreements into the Syteline ERP system

+ Send welcome emails to newly approved customers using a standardized template

Rebate & Incentive Processing

+ Review and process claims for:

+ Installation Rebates

+ Boat Dealer Factory Incentive Program

+ Owner Support Program


+ Prepare and send weekly payment files to Finance using Excel

Team Support

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