Communication and Resolution Program (CRP) Director

**Job Description****UW Medicine has an outstanding opportunity for a Communication and Resolution Program (CRP) Director.**The CRP Director (Director) plays a critical role in leading the enterprise-wide Communication and Resolution Program (CRP) at UW Medicine. This program emphasizes a timely, empathic, and transparent response to unexpected patient harm by promoting proactive, open communication among patients, practitioners, and organizations to improve transparency and accountability. This role is integral to helping lead how the health system responds to unexpected patient harm events, while fostering a culture of accountability, learning, and healing.The Director will work collaboratively with teams across UW and UW Medicine (e.g., UW Medical Center -Montlake, UW Medical Center -Northwest, Harborview, UW Medicine Primary Care), including clinical care teams, clinical risk management, patient safety, clinical quality, patient relations and UW Claims Services to develop and imple...