Job Description
Position: Telephony / Unified Communications Engineer (Noble/Alvaria Platform)
CONTRACTUAL CONDITIONS:
One-year contractor agreement
Work Modality: 100% Remote
Schedule: EST / Monday to Friday, 8:00 a.m. – 5:00 p.m.
Location: LATAM (mention Mexico, Colombia, etc.). Open to any country in LATAM.
Requirement: 100% Bilingual
Overview:
We are seeking an experienced Telephony / Unified Communications Engineer with a strong background in Noble/Alvaria contact center platforms. This role is responsible for the design, implementation, administration, and support of our enterprise contact center technology stack, ensuring reliable and scalable communications across the organization. The engineer will play a critical role in managing Noble/Alvaria CX suite components such as inbound/outbound dialers, IVRs, CTI integrations, workforce management, and reporting.
Key Responsibilities
Platform Administration & Support:Administer and maintain the Noble/Alvaria CX platfo...
CONTRACTUAL CONDITIONS:
One-year contractor agreement
Work Modality: 100% Remote
Schedule: EST / Monday to Friday, 8:00 a.m. – 5:00 p.m.
Location: LATAM (mention Mexico, Colombia, etc.). Open to any country in LATAM.
Requirement: 100% Bilingual
Overview:
We are seeking an experienced Telephony / Unified Communications Engineer with a strong background in Noble/Alvaria contact center platforms. This role is responsible for the design, implementation, administration, and support of our enterprise contact center technology stack, ensuring reliable and scalable communications across the organization. The engineer will play a critical role in managing Noble/Alvaria CX suite components such as inbound/outbound dialers, IVRs, CTI integrations, workforce management, and reporting.
Key Responsibilities
Platform Administration & Support:Administer and maintain the Noble/Alvaria CX platfo...
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