Community Care Coordinator (CCC)

About us:

Founded in 2010, Ekya Schools offers progressive K–12 education through CBSE, ICSE, and Cambridge IGCSE curricula, with a strong emphasis on experiential learning. Alongside Ekya Schools, our chain of CMR Pre-University Colleges delivers an extensive pre-university program affiliated with the Karnataka Pre-University Board, combining rigorous academics with a holistic learning experience. Drawing from the rich legacy of the CMR Group, we nurture lifelong learners equipped to thrive in a dynamic and evolving world.

About Ekya Vana & Ekya Vana Early Years:

Ekya Vana Early Years represent Ekya’s next chapter, purpose-based learning environments rooted deeply in nature, sustainability, and conservation.

Ekya Vana Early Years Nature-based Preschools and Day-care Centers offers a nature-immersive, inquiry-led space where children pause to notice, wonder, listen, care, and find joy in the living world. Seasonal rhythms, hands-on exploration, and Earth Sense anchor their foundational learning experiences.

Role Overview

The Community Care Coordinator (CCC) is the primary point of connection between families, classrooms, and the centre leadership. This role ensures smooth day-to-day coordination of child care, parent communication, admissions support, transitions between programs (preschool ↔ daycare), and overall family experience at the centre.

The CCC plays a critical role in creating a warm, responsive, and well-managed care ecosystem for children and parents.

Key Responsibilities

Child & Family Coordination

• Serve as the first point of contact for parents for daycare and care-related queries.
• Support child transitions between age groups, programs, and routines.
• Monitor daily attendance, arrivals, departures, and extended care schedules.
• Ensure children’s care needs are communicated clearly to teachers and caregivers.

Daycare Operations

• Oversee smooth functioning of the daycare program (from 9:30 am onwards).
• Coordinate staffing schedules for daycare, including handovers between teachers and caretakers.
• Ensure compliance with child–adult ratios and safety protocols.
• Track daycare enrolments, hours, and special care instructions.

Parent Communication

• Maintain consistent, empathetic communication with parents.
• Share daily updates, reminders, and care-related information.
• Address parent concerns in coordination with the Centre Head and teaching team.
• Support onboarding of new families into daycare and preschool programs.

Centre Coordination

• Work closely with teachers, housekeeping, security, and support staff.
• Ensure readiness of shared spaces used for care (rest areas, washrooms, nap zones).
• Coordinate meal times, nap schedules, and hygiene routines.
• Support emergency response and escalation when required.

Documentation & Records

• Maintain accurate records for attendance, daycare usage, authorizations, and care notes.
• Ensure consent forms, emergency contacts, and medical information are up to date.
• Support Centre Head with basic reports and operational tracking.

Safety & Compliance

• Ensure children are released only to authorized adults.
• Follow child safety, health, and hygiene protocols strictly.
• Coordinate with nurse/medical support (if applicable) and manage first-level incident documentation.

Qualifications & Experience

Experience

• 2–4 years of experience in childcare, preschool/daycare operations, school coordination, or family services.
• Experience working directly with parents and young children is a plus

Key Skills & Attributes

• Strong interpersonal and communication skills.
• Calm, caring, and solution-oriented approach.
• Highly organized with attention to detail.
• Ability to multitask in a dynamic centre environment.
• Comfort working closely with children, parents, and staff.
• Basic digital skills for records, communication, and reporting.

Success in This Role Looks Like

• Parents feel supported, informed, and confident.
• Children experience smooth routines and transitions.
• Daycare and care operations run seamlessly.
• The Centre Head is supported with reliable coordination and information flow.

Location: RMV Centre, Manyata Centre

Reports To: Centre Head

Working Hours: 9:00 am - 5:30 pm