Community Management Intern

Job Description: Job Objectives + Learn to provide an extraordinary customer experience in retail store setting. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. + Models and delivers a distinctive and delightful customer experience. Job Responsibilities/Tasks Customer Experience + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (, greeting, eye contact, courtesy, etc.) and Walgreens service traits (, offering help proactively, identifying needs, servicing until satisfied, etc.). Operations + Learn from store, pharmacy, district manager, competitors and customers/patients + Engage in a kick-off a...