Community Manager

We are looking for a people-focused Community Manager to build, engage, and nurture online and offline communities while strengthening brand relationships and loyalty.

Key Responsibilities:

• Manage and engage with online communities across social platforms, forums, and groups
  
• Respond to comments, messages, and community queries in a timely manner
  
• Foster positive conversations and moderate discussions to maintain community guidelines
  
• Plan and execute community engagement initiatives, campaigns, and events
  
• Collaborate with marketing and support teams to align messaging and responses
  
• Track community feedback, sentiment, and engagement metrics
  
• Act as the voice of the community and share insights with internal teams
  

Requirements

• Bachelor’s degree in Marketing, Communications, or a related field
  
• 2–5 years of experience in community management, social engagement, or customer interaction roles
  
• Strong communication and interpersonal skills
  
• Experience managing online platforms and engagement tools
  
• Ability to handle conflict, feedback, and sensitive conversations professionally
  
• Strong organizational and relationship-building skills
  

Benefits

• Competitive salary package
  
• Performance-based incentives
  
• Learning and professional development opportunities
  
• Career growth and advancement