Job Description
Job Description
Key Responsibilities:
Requirements
Key Responsibilities: Manage and engage with online communities across social platforms, forums, and groups Respond to comments, messages, and community queries in a timely manner Foster positive conversations and moderate discussions to maintain community guidelines Plan and execute community engagement initiatives, campaigns, and events Collaborate with marketing and support teams to align messaging and responses Track community feedback, sentiment, and engagement metrics Act as the voice of the community and share insights with internal teams Requirements Bachelor’s degree in Marketing, Communications, or a related field 2–5 years of experience in community management, social engagement, or customer interaction roles Strong communication and interpersonal skills Experience managing online platforms and engagement tools Ability to handle conflict, feedback, and sensitive conversations professionally Strong organizational and relationship-building skills
We are looking for a people-focused Community Manager to build, engage, and nurture online and offline communities while strengthening brand relationships and loyalty.
Key Responsibilities:
- Manage and engage with online communities across social platforms, forums, and groups
- Respond to comments, messages, and community queries in a timely manner
- Foster positive conversations and moderate discussions to maintain community guidelines
- Plan and execute community engagement initiatives, campaigns, and events
- Collaborate with marketing and support teams to align messaging and responses
- Track community feedback, sentiment, and engagement metrics
- Act as the voice of the community and share insights with internal teams
Requirements
- Bachelor’s degree in Marketing, Communications, or a related field
- 2–5 years of experience in community management, social engagement, or customer interaction roles
- Strong communication and interpersonal skills
- Experience managing online platforms and engagement tools
- Ability to handle conflict, feedback, and sensitive conversations professionally
- Strong organizational and relationship-building skills
Benefits
- Competitive salary package
- Performance-based incentives
- Learning and professional development opportunities
- Career growth and advancement
Requirements
Key Responsibilities: Manage and engage with online communities across social platforms, forums, and groups Respond to comments, messages, and community queries in a timely manner Foster positive conversations and moderate discussions to maintain community guidelines Plan and execute community engagement initiatives, campaigns, and events Collaborate with marketing and support teams to align messaging and responses Track community feedback, sentiment, and engagement metrics Act as the voice of the community and share insights with internal teams Requirements Bachelor’s degree in Marketing, Communications, or a related field 2–5 years of experience in community management, social engagement, or customer interaction roles Strong communication and interpersonal skills Experience managing online platforms and engagement tools Ability to handle conflict, feedback, and sensitive conversations professionally Strong organizational and relationship-building skills
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