Job Description
Designation: Community Manager
Department: Community
Reporting To: General Manager
Functional Alignment: Assistant Director - Community
Location: Gurgaon
Role Overview
The Community Manager is the primary owner of the member experience at the club. This role leads day-to-day community operations, member engagement, renewals execution, and onboarding delivery, while coordinating closely with internal teams to ensure consistent service standards across all member touchpoints.
This is an execution-led role. While supported by Corporate Community for structure, tracking, and guidance, the Community Manager owns on-ground delivery, real-time decision-making, and outcomes at the unit.
Key Responsibilities
1. Member Engagement & Relationships
Own member engagement at the unit, ensuring members feel recognised, welcomed, and valued at all times.
Act as the face of the Community team on the floor, building strong relationships through regular interaction an...
Department: Community
Reporting To: General Manager
Functional Alignment: Assistant Director - Community
Location: Gurgaon
Role Overview
The Community Manager is the primary owner of the member experience at the club. This role leads day-to-day community operations, member engagement, renewals execution, and onboarding delivery, while coordinating closely with internal teams to ensure consistent service standards across all member touchpoints.
This is an execution-led role. While supported by Corporate Community for structure, tracking, and guidance, the Community Manager owns on-ground delivery, real-time decision-making, and outcomes at the unit.
Key Responsibilities
1. Member Engagement & Relationships
Own member engagement at the unit, ensuring members feel recognised, welcomed, and valued at all times.
Act as the face of the Community team on the floor, building strong relationships through regular interaction an...
Apply for this Position
Ready to join Q COLLECTIVE? Click the button below to submit your application.
Submit Application