Job Description

Community Manager – Claret Apartment Community


KETTLER currently has an opening for a Community Manager at Claret, an apartment community located in Washington, DC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!


Responsibilities



  • Managing administration of property operations and leasing office.

  • Monitoring financial operations and achieving budgeted NOI.

  • Providing a quality living environment for residents and a positive work environment for team members.

  • Hiring and supervising all on‑site staff, including maintenance staff.

  • Ensuring that all apartments and property grounds are maintained at company standards.

  • Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.

  • Contributing to the achievement of team goals, leasing benchmarks, and resident retention.

  • Supporting outreach initiatives that effectively market/promote the property.

  • Understanding the current sub‑market and mentoring others to ensure their comprehension.

  • Leading by example to help maintain a high‑performing, customer‑focused team.

  • Contributing to resident satisfaction and the achievement of property goals.

  • Other duties as assigned.


Qualifications



  • 4+ years’ experience in the property management field.

  • 2+ years’ supervisory experience.

  • High School Diploma; Bachelor’s Degree preferred.

  • Computer proficiency and knowledge of Microsoft Office Suite.

  • Demonstrated leadership ability and a proven track record of success with the leasing process.

  • Must be able to work on the weekends.

  • Experience with property management software.

  • Must be able to walk apartments and grounds, including steps and climbing stairs.

  • Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.

  • Strong financial analysis, budgeting, and P&L management skills.

  • Working knowledge of applicable landlord‑tenant laws, fair housing mandates and other legal issues affecting property management.

  • Experience with unit and common area renovations.

  • DC Property Manager Licence must be obtained within 90 days of hire.


Job Details



  • Seniority level: Mid‑Senior level

  • Employment type: Full‑time

  • Job function: Marketing and Sales


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