Job Description
Overview
As a Community Relations Associate, you will take a key role in providing your community’s residents with a top-notch living experience that ensures delight with their daily interactions with their home, and their environment. You are the eyes and ears of your community’s Center of Excellence, as well as the face of your resident’s support system.
Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service and engagement.Greet and communicate with walk-in prospective residents, process payments, deliver resident notices, and provide keys to vendors. Establish, manage, and maintain marketing programs and social media presence. Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals.The Impact You Can Make
Your team is ground zero in top-tier customer satisfact...
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