Community Relations Specialist

We are looking for a Community Relations Specialist to foster strong connections between the brand and its audience. This role focuses on building meaningful online and offline communities and strengthening customer engagement.

Key Responsibilities:

• Manage and interact with community members on social media, forums, and groups
  
• Address comments, messages, and queries efficiently
  
• Promote positive dialogue and enforce community guidelines
  
• Organize and execute campaigns, initiatives, and events to engage the community
  
• Collaborate with marketing and support teams for aligned communication
  
• Track community sentiment, feedback, and engagement levels
  
• Share insights from the community with internal stakeholders
  

Requirements

• Bachelor’s degree in Marketing, Communications, or related field
  
• 2–5 years of experience in community engagement, social media, or customer-focused roles
  
• Strong verbal and written communication skills
  
• Familiarity with community platforms and engagement tools
  
• Professional handling of conflict, criticism, and sensitive interactions
  
• Excellent organizational and relationship management skills
  
  

Benefits

Performance-linked incentives

Opportunities for learning and career growth

Professional development and advancement