Job Description

The Rehab Group

We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 10,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals

Job Title:

Community Service Manager

Permanent Contract, Full-time 39 hours per week

Location:

RehabCare – Ballinamore Resource Centre, Co. Leitrim

Job Purpose :

Responsible for the operational management and ongoing development of services supporting people with complex needs. These are customer focused and cost efficient, and operate within Person Centred Planning frameworks and processes.

Minimum Education & Experience required:

  • A third level qualification in health and social care is essential
  • Management qualifications desirable, holding or working towards a management element is an advantage.
  • Full, driving licence is essential
  • Project Management, People Management, MAPA Training, Safeguarding Training desirable
  • Experience in the strategic planning, development and delivery of a wide range of client focused health and social care services with proven experience of leading and motivating a team with excellent communication, interpersonal, organisational, logistical and management skills; and the ability to establish and maintain good relationships with internal colleagues.
  • Experience of working with persons with an intellectual disability and/or dual diagnosis, with management experience in a day resource centre/supported accommodation service setting being an advantage; and the development of relationships with stakeholders and external agencies in the provision of health & social care services; and networks within the local communities
  • Ability to make, develop and nurture relationships with key stakeholders and funders.
  • Experience of managing and maintaining a focus on Health, Safety, Hygiene and good housekeeping guidelines in a service setting and ensuring best practice, including a track record of liaising with service users and their families to ensure best quality of care.
  • Experience of budget management and control with strong IT skills.
  • Ability to manage complex and challenging services for persons with an intellectual disability and/or a dual diagnosis and behaviours that challenge.

    • Job Duties & Responsibilities

    Job Area

    To line manage plan, develop, implement, and manage appropriate personal development, health, educational, recreational, and occupational programmes within the Resource Centre, in consultation with clients and the Staff team, and as directed, advised, and guided by senior management.

    To ensure the delivery of high quality, coordinated, and seamless services for example, by implementing regular quality assurance audits, including regular reviews including service user representatives, NRAC, advocates, key stakeholders, and funding bodies.

    To plan and develop any other service development proposals as appropriate within the area as directed, for example, home support, respite care and being proactive in the development of new and innovative initiative / activities / and programmes for and in consultation with the service users.

    The recruitment and selection of RehabCare staff and volunteers where appropriate. The line management, support, and development of RehabCare staff. The promotion of teamwork, effective communication, and best practices within the staff group. To participate in, and support, the RehabCare on call roster.

    To facilitate the mainstream inclusion of service users into the community whenever, and wherever possible, as a core and guiding principle of all service delivery, reflecting New Directions. To create and maintain a welcoming and supportive environment for service-users within which their needs are at the forefront of the service, and where the very highest standards of public service and customer care are strived for and achieved. To promote the services of RehabCare within the local community. To coordinate transport for service users, if necessary or as required.

    To ensure that the highest standards of health and safety, hygiene, and safe and supportive service delivery is attained within policy and national legislative frameworks, and that all staff and service users are aware of and operate within these obligations.

    To represent Rehab Care at meetings, seminars, focus groups as required

    To ensure that all policies and procedures of Rehab Group are adhered to and that all Administrative processes are completed as necessary including the administration of the Compass database and KPI’s (Key Performance Indicators). To ensure that all plant and equipment is properly maintained and in good working order.

    Additional requirements

  • Full, driving licence is essential.
  • As part of our recruitment process, if applicable, candidates will be required to provide a Police certificate from the countries they have resided prior coming to Ireland.

    • Please note that candidates may be placed in a recruitment panel

    Staff benefits:

  • Company Pension Scheme
  • Paid maternity/paternity/adoption leave
  • Educational leave
  • 27 days annual leave
  • Bike to work scheme
  • Tax saver travel scheme
  • Income protection
  • Unpaid leave
  • Health and Wellbeing programme
  • Company credit union scheme
  • Employee discount scheme
  • Digital Doctor
  • Financial support for studying and study leave
  • Long Service Reward Scheme
  • Sick leave
  • Employee Assistance Programme (EAP)

    • Closing Date:

    Please submit your application to this post by 7th July 2024

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