Job Description

The Compass

Situated at the top of Hyatt Regency Phoenix, Compass restaurant offers breathtaking views of the city and distant mountain ranges. Tables look outward as the slowly rotating floor allows every guest to enjoy a 360-degree experience to see every part of the Valley. For almost 50 years, Compass has towered above downtown Phoenix as a centerpiece of the city’s skyline and culinary landscape. Along with the exceptional cuisine and inspired menu offerings from locally-sourced, seasonal ingredients, the dining experience at Compass promises to be memorable, delectable, and visually remarkable.

Key Responsibilities:

  • Supports the Compass Manager in leading and assisting the outlets team on the floor during service
  • Customer communication pre, during and post dining experience, including resolution of service related concerns
  • Communicates all necessary information to the front and back of house staff for each shift including but not limited to daily line up, specials and events
  • Enforces high standards of hygiene and sanitation within the outlets
  • Ensures the security of monies, credit and financial transactions
  • Supervises the performance, attendance, attitudes, appearance and conduct of team
  • Other duties as assigned my leadership

    • Why Join Hyatt Regency Phoenix

    At Hyatt Regency Phoenix, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment. Other benefits and Perks:

  • Enjoy free employee meals in our employee dining hall 
  • Discounted & Complimentary Hotel Room Nights 
  • Medical Dental and Vision Insurance (Full-time colleagues) 
  • Retirement savings plan 
  • Excellent training and professional development 
  • Opportunities to work around the world with Hyatt Hotels and Resorts 
  • Tuition/Wellness reimbursement, up to $1,000 a year! 

    • Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun 

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    -Refined verbal and written communication

    -Effective listening and demonstrated problem solving skills

    -Ability to work in a high energy environment

    -Previous experience in a food service environment preferred

    - Ability to work a flexible schedule that will mainly include evenings, weekends, and holidays

    - The Compass Restaurant is open nightly Wednesday – Sunday + select holidays that may fall on Mondays or Tuesdays

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