Job Description
Role Purpose
Lead Compensation & Benefits fulfillment operations and vendor ecosystem, ensuring efficient service delivery, governance, and employee experience. Act as the bridge between strategic Total Rewards design and operational execution — driving compliance, cost efficiency, and high-quality service outcomes through strong vendor management and data-driven decision-making.
Key Accountabilities
Vendor Management & Governance
Lead vendor lifecycle: selection, onboarding, performance review, renewal, and exit.
Co-develop and monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with all benefit providers.
Implement vendor scorecards and conduct quarterly performance reviews.
Partner with Procurement and Finance to ensure cost efficiency and alignment with company policies.
Co-drive process improvements and digital integrations between vendors a...
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