Job Description

Role Purpose

Lead Compensation & Benefits fulfillment operations and vendor ecosystem, ensuring efficient service delivery, governance, and employee experience. Act as the bridge between strategic Total Rewards design and operational execution — driving compliance, cost efficiency, and high-quality service outcomes through strong vendor management and data-driven decision-making.

Key Accountabilities

Vendor Management & Governance

  • Lead vendor lifecycle: selection, onboarding, performance review, renewal, and exit.

  • Co-develop and monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with all benefit providers.

  • Implement vendor scorecards and conduct quarterly performance reviews.

  • Partner with Procurement and Finance to ensure cost efficiency and alignment with company policies.

  • Co-drive process improvements and digital integrations between vendors a...

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