Compliance Assistant- Letters

Job Summary:

The Compliance Assistant reviews a daily worklist and creates letters to be sent to our consumers. Letters types may include offer and balance letters, closure letters, validation and documentation letters, responses to disputes or fraud claims, intent to deposit letters and judgment letters. The rep is required to confirm data in each letter to ensure that the information being sent out is accurate, as well as attaching all required documentation, checks, or court orders. The rep will work with firm attorneys who approve the letters prior to being sent.

The Compliance Assistant may also cross-train on additional responsibilities, including assisting with audits and client requests for documents, processing inbound correspondence, outbound faxing and mailing, and/or filling in for the receptionist when he/she is out of office.

Primary responsibilities and duties: