Job Description
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are seeking a highly motivated and experienced Compliance Manager. As a Compliance Manager, you will be responsible for overseeing the compliance complaints program, reviewing regulatory complaints, developing metrics and reporting to senior management, and managing compliance issues identified through the program. This role involves close collaboration with various departments to resolve complaints and implement systemic improvements. The ideal candidate will have experience in regulatory compliance, exceptional analytical skills, and a proven track record in developing and implementing effective compliance programs.
What You’ll Do:
Compliance Complaint Management: Oversee the lifecycle of customer complaints from a compliance perspective, from receipt to resolution. Ensure timel...
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