Components Coordinator

Position description

Job Family/Profession

Sales & Marketing - Sales & Marketing

Job title

Components Coordinator

Contract

Permanent contract

Status

Staff

Job description

MISSION

As part of Stellantis' commitment to customer satisfaction and continuous vehicle quality improvement, the Components Coordinator plays a key role in managing qualitative feedback from markets and ensuring timely and effective solutions to customer issues.



RESPONSIBILITIES AND DUTIES

- Act as the main contact for markets, collecting and analyzing customer quality feedback (Customer Incident Reports).

- Monitor and follow up on feedback, ensuring that issues are correctly addressed and resolved by the relevant technical departments.

- Coordinate the implementation of robust solutions by a...