Job Description
The Components Performance Analyst is responsible for monitoring, analyzing, and improving operational performance within the Component organization. This role ensures efficiency, cost-effectiveness, and service reliability by interpreting key performance indicators (KPIs), identifying performance gaps, and supporting data-driven decisions to enhance productivity, turnaround time, and customer satisfaction.
Job duties and Responsibilities
1
Collect, validate, and analyze performance data related to component repairs, TAT (Turnaround Time), workflow efficiency, and cost drivers.
2
Develop and maintain dashboards, reports, and metrics to measure shop performance and forecast trends.
3
Identify process bottlenecks and propose corrective actions to improve efficiency, quality, and resource utilization.
4
Support capacity planning and workload balancing using data insights.
5
Track vendor and internal...
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