Job Description

The Components Performance Analyst is responsible for monitoring, analyzing, and improving operational performance within the Component organization. This role ensures efficiency, cost-effectiveness, and service reliability by interpreting key performance indicators (KPIs), identifying performance gaps, and supporting data-driven decisions to enhance productivity, turnaround time, and customer satisfaction.


Job duties and Responsibilities 

1

Collect, validate, and analyze performance data related to component repairs, TAT (Turnaround Time), workflow efficiency, and cost drivers.

2

Develop and maintain dashboards, reports, and metrics to measure shop performance and forecast trends.

3

Identify process bottlenecks and propose corrective actions to improve efficiency, quality, and resource utilization.

4

Support capacity planning and workload balancing using data insights.

5

Track vendor and internal...

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