Comprehensive Telecom Testing Specialist

Genesys Test Engineer at Systems Limited is a comprehensive testing role responsible for ensuring seamless call routing, system reliability and high-quality customer experience in telecom environments.

Job Description

• The ideal candidate will perform functional and regression testing for Genesys Contact Center and IVR systems.

• Detailed knowledge of Genesys Contact Center functionality including routing strategies across SIP and Avaya platforms.

As a successful test engineer, you will play a vital role in validating the integrity of our solutions. This position involves collaborating with cross-functional teams to drive quality outcomes through meticulous analysis of test results. Your contributions will directly impact customer satisfaction by ensuring our products meet their needs.