Job Description

Job specific responsibilities include troubleshooting and resolving complex technical issues on HPE Compute products like Proliant/Synergy Servers, C7000 Blade Enclosures, Direct Attach Storage systems. This will also involve basic troubleshooting of related components like SAN Switches and host bus adapters, as well as working on performance and host connectivity related issues which would need excellent knowledge on OneView, Operating systems, Virtualization and Networking. Providing leadership in technical problem management, working closely with end customers, HPE remote and field support staff is also part of added responsibilities of this role.

Other responsibilities:

  • Respond to service, product, technical, and customer relations questions on subjects such as features, specifications and repairs on current and discontinued products and parts & options based on customer entitlement
  • Ability to act as a team or project leader providing di...

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