Computer Operator

DescriptionProvides assessment for incoming calls for assistance. Identifies and resolves issues. Ensures minimal impact to business unit. Trains new team members as required.**Benefits you can count on:**- **Pay Rate: $21.81 to $28.88 per hour.**- **Floater**- Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.- Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.- 401(k) Profit Sharing Plan after 90 days.- Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!**What you'll do as a Computer Print Operator:**- Answers incoming Help Desk calls providing first level diagnoses of issue.- Records/tracks/reports incident to appropriate party if it cannot be resolved by you.- Categorizes, prioritizes and assists each call to resolve any issue.- Engages second level support as ...