Job Description

Job Description

nstalls, changes, and repairs moderately complex problems of personal computer hardware and software systems, and provides technical assistance and training to system users. Answers inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial actions to correct problems based on knowledge of system operation. 

  • Installs and performs moderately complex repairs for issues which only general guidance exists and which the specialist will have to customize a solution based on knowledge, experience and research.
  • Maintains records of daily data communication transactions, problems and remedial actions taken, or installation activities and ensures timely resolution of issues.
  • Provides support to end users on a variety of moderately complex issues. Responds to telephone calls, email and personnel requests for technical support.
  • Applies d...

    • Apply for this Position

    Ready to join ASM Research? Click the button below to submit your application.

    Submit Application