Job Description

The Computer Support Technician provides essential support to a distributed PC/networking environment, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals.

Essential Responsibilities:

  • Support responsibilities include software installation and configurations. The technician performs technical, operational, and training support to users of personal computers, either via telephone or on-site for PC desktop hardware and software packages.

  • Duties require the technician to install and test personal computers, printers, and other peripherals, configure operating systems, and load shrink-wrap programs and other application software.

  • The incumbent troubleshoots computer problems, conducts hardware and software diagnostics, coordinates necessary repairs, resolves computer system issues—which includes coordinating between users and components of a local are...

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